As an Individual contributor, you will lead by example, provide timely and accurate support to new and existing partners to help move them through our integration processes. (interpret not write)Success in this role looks like: This person will work within a team responsible for supporting partners through integration and Beta phases of our integrated process.
#Gravity payments jobs update#
Our team members focus and commit to providing for our clients and our community because we care deeply for others.Core ResponsibilitiesProvide high tier support to our partner’s developersManage and review releases of partner integrationsCreate supporting documentation for all partner integrations and update as necessar圜ollaborate with engineering to prioritize feature requestsProvide assistance to our customers, which include internal tech support and external partner/independent software vendors with escalated issues.Take an active role in a high performing team by embracing a collaborative work environmentEnsure accountability for following team processesBeing available as a resource for coaching, shadowing, providing feedbackLeading by example by actively representing and supporting Gravity’s culture and its core valuesPreferred SkillsAbility to work independently in an ambiguous environmentAttention to detail, excellent written and verbal communicationAbility to problem solve and troubleshoot issues with little documentation or pre-existing precedentDeveloping and delivering multi mode communications that convey a clear understanding of the unique needs of different audiencesPrior experience in a consensus driven, collaborative cultureSupporting a climate where people have the clarity, capability and license to do their best to help the organization achieve its goals and expand our community engagement.Effectively builds formal and informal relationship networks inside and outside the organization.Able to make sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.Able to generally read and understand code of various languages (C#, React, Swift, etc.
Job DescriptionA career with Gravity Payments is an opportunity to be on a collaborative team where creative leadership, passion for progress, and responsibility are paramount.
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